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Myranda Fine Jewelry

FREQUENTLY ASKED QUESTIONS

Can I customize or personalize a piece of jewelry?

Yes. We specialize in custom fine jewelry and bespoke engagement rings. If you’re interested in a personalized design, our team is happy to work with you to bring your vision to life. Contact us to get started.

Outside of this period, our return policy is that we offer store credit within 7 days of receiving your purchase—no refunds. All returns require approval and must be in original condition with packaging.

Custom, personalized, engraved, resized, and final sale items—including rings with custom sizes, initials, or birthstones—cannot be returned or exchanged. Rings ordered online are considered special orders and may be subject to a 15% restocking fee if canceled or exchanged.

To exchange an item, package it in the original box with your exchange form, and use the pre-paid return label provided. Drop it off at UPS or FedEx, depending on the label. For domestic orders, shipping fees apply on your new order if it’s under $500; for international orders, you’ll be charged for both return and new order shipping.

If you placed an order within 14 days prior to the start of a sale, we’re happy to offer you a store credit for the difference you would have saved with the promotion. Please note that refunds will not be issued for price adjustments.

Yes, we offer ring resizing; however, it depends on the style. Rings with stones or enamel on the band cannot be resized. For eligibility and pricing, please reach out to our team—we’re happy to help find the perfect fit!

Yes! We only use natural, ethically sourced diamonds and work with trusted suppliers to ensure responsible sourcing.

We accept Visa, MasterCard, Discover, Amex, PayPal, Affirm, ShopPay. Payment is processed at the time of purchase, and we can only accept one form of payment per order—payments cannot be split across multiple credit cards.

Yes, we offer financing options through Affirm and Shop Pay Installments to make your purchase more manageable. Check out the payment options at checkout, or reach out for more details.

We stand behind the quality of our jewelry, but if you need a repair, we’re happy to help! Contact our team with details and photos, and we’ll guide you through the repair process or submit a request here.

Yes! You can book an appointment at our Chandler showroom for a personalized fine jewelry shopping experience.

 

We offer a ring size guide to help you find the perfect fit. If you’re unsure, you can also order a ring sizer or visit a local jeweler for professional sizing.

While we don’t provide insurance directly, we highly recommend insuring your fine jewelry through Jewelers Mutual or a similar provider for added protection. If you need an appraisal for insurance purposes, we are happy to provide this for you complimentary.

Join our newsletter and follow us on Instagram  for first access to new collections, exclusive drops, and special promotions!

We offer complimentary repairs within 120 days of purchase. After that, repair fees may apply. Please note that if your piece is altered or repaired by another jeweler, any warranty will be voided and we cannot be responsible for the work done. Our repair policy does not cover damage due to normal wear and tear, including scratches, tarnishing, or fading of metals and gemstones or damage due to exposure to chemicals or water.

Yes, we welcome walk-in appointments! However, booking in advance allows us to better prepare and ensures we have an idea of the pieces you’re interested in. Please note that we cannot guarantee the availability of specific pieces at the time of your visit.

Mirella

Mirella Bernal is a social media specialist with over 15 years of experience in the industry. Throughout her career, she has successfully reached millions of people worldwide on her own social media platforms and has cultivated a strong understanding of how to build and maintain lasting connections online. Mirella has also spent most of her life dedicating her free time to engaging in artistry in many forms, such as drawing, painting, sculpting, digital art, and creating dolls, and even had a 13-year-long career in makeup artistry.

Mirella brings her extensive experience, as well as her eye for detail, art, and beauty, to her role at Myranda Fine Jewelry. She manages our social media, captures everything from behind the scenes to the front of the stores, and specializes in photographing every piece of jewelry created. Her unique background helps her create stunning content to ensure each piece of jewelry shines in every post and resonates with all clients.

Hayden Schweitzer

Hayden Schweitzer is a highly accomplished Senior Client Consultant and designer at Myranda Fine Jewelry, known for her passion and commitment to providing exceptional service. With a natural flair for understanding clients’ tastes and preferences, Hayden excels in guiding customers through their experience at Myranda Fine Jewelry, helping them to decide between pieces from the extensive collection of exquisite jewelry, or creating timeless custom pieces of their own to cherish for generations.

Hayden ensures a truly exceptional and luxurious jewelry shopping experience at Myranda Fine Jewelry and makes every connection a memorable one.

Monica Soltero

Monica Soltero is a dedicated Senior Jewelry Designer and Operations Manager with over a decade of experience. Her journey into the realm of jewelry was ignited by a fascination for exquisite designs and a passion for creating meaningful pieces.

Throughout her career, she has specialized in crafting intricate custom designs that resonate with each client’s unique vision. With a profound knowledge of precious metals, diamonds, and other gemstones, she prides herself in offering a perfectly tailored experience to help clients navigate the process of selecting and designing their perfect piece.

Whether you’re seeking custom creation, gift guidance, or repair services, Monica strives to create memorable experiences for each individual. Let Monica help you discover the ideal piece that reflects your style, celebrates your milestones, and becomes a cherished part of your jewelry collection.

Myranda

As the visionary behind Myranda Fine Jewelry, Myranda stands at the helm, guiding her dedicated team with over 25 years of industry expertise. Renowned for her exquisite jewelry designs and unparalleled knowledge in estate jewelry, Myranda’s journey from founding her estate jewelry business to mastering custom designs and diamond brokering has garnered worldwide recognition.

Myranda is highly sought after, and has built one of the top design teams in the jewelry industry. Her distinguishing factor lies in her inclusive ethos, in which clients of all budgets are embraced with the same level of care and attention. Fostering enduring connections and giving back to her community through philanthropic endeavors are integral to Myranda’s values.
Headquartered in Arizona, yet catering to clientele worldwide, Myranda ensures each creation is a bespoke masterpiece crafted to embody her clients’ distinct visions and desires.